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Residential Lease Enforcement Specialist

2 months ago

New York, New York, United States Realty Operations Group Full time
Job Overview

Position: Residential Lease Enforcement Specialist

Realty Operations Group stands as a premier shared services property management firm, committed to delivering exceptional management and administrative support to our esteemed clientele. Our team comprises dedicated professionals who uphold the highest standards of integrity and ethical practices in all interactions.

We are currently seeking a qualified individual to serve as a vital link between our management team, tenants, and our legal counsel representing us as 'The Landlord' in housing court proceedings.

Key Responsibilities

Lease Enforcement / Court Liaison

Daily Responsibilities
  • Tenant Relations: Address tenant inquiries, process rent payments, and manage tenant accounts. Communicate regarding returned checks due to non-renewal or eviction, and complete rental verification forms. Review and process eviction notices and respond to tenant concerns.
  • Eviction Management: Schedule and manage evictions with Marshals, coordinate moving services for evicted tenants, and monitor signed or rejected warrants. Review monthly arrears reports and initiate legal actions as necessary.
  • Legal Follow-Up: Track all pending legal actions on the Due Dates Report, including DNAR, Stipulations, Non-Pays, and Holdovers, ensuring appropriate actions are taken.
  • Data Management: Enter and update all relevant details and actions taken in Yardi, ensuring accurate records are maintained.
  • Court Preparation: Prepare necessary audits for court appearances and upon tenant requests.
  • Court Representation: Act as a witness for the landlord in housing and small claims court.
  • Property Management Communication: Keep the Property Manager and Residential Property Administrator informed about HPD cases and violations, as well as work tickets and repairs as per court stipulations.
  • Documentation: Document details following court cases and follow up on payments and defaults.
  • Updates: Keep company personnel informed on all holdover proceedings and follow up on requested work tickets and repairs.
  • Notarization: Provide notarization services for documents as required.
Qualifications
  • Bachelor's degree
  • Strong attention to detail
  • Proficient in Microsoft Office Suite and Outlook
  • Ability to work independently, demonstrate initiative, and manage multiple tasks
  • Excellent verbal and written communication skills
  • Familiarity with Yardi Voyager is advantageous
  • Strong organizational capabilities
  • Effective time management skills
  • Proactive follow-up skills with a sense of urgency
  • Ability to handle a demanding workload

The company offers a competitive salary along with benefits such as medical, dental, vision, life insurance, HSA/FSA, commuter benefits, short-term disability, and a 401(K) plan.

This job description does not encompass all duties that may be assigned to the employee in this role. Employees may be required to follow additional job-related instructions and perform other job-related tasks as directed by authorized personnel.

This document does not establish an employment contract, either implied or explicit, other than an 'at will' employment relationship. E/O/E