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Housekeeping Associate

2 months ago

Washington, United States Kimpton Hotel Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at the Kimpton George Hotel. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and appearance of our hotel, while providing exceptional service to our guests.

Responsibilities
  • Ensure the lobby, hallways, public areas, and exterior spaces are kept clean and well-maintained.
  • Clean and set up meeting rooms according to function sheets.
  • Deep clean areas, including shampooing rooms and public spaces, as assigned.
  • Set up and maintain complimentary hotel lobby functions, including morning coffee service and nightly concierge events.
  • Deliver housekeeping items to guest rooms upon request from the front desk.
  • Respond to guest requests in a friendly and timely manner.
  • Return lost items to the Housekeeping Department with proper documentation.
Requirements
  • High School Diploma preferred.
  • 1 year of experience in customer service or a similar position.
  • Previous housekeeping experience is a plus.
  • Passion for customer service and good verbal communication skills.
  • Basic writing skills.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.
What We Offer

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and celebrate people of all backgrounds, experiences, and perspectives. As a member of our team, you can expect:

  • A comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401k.
  • A dynamic and supportive work environment that encourages growth and development.
  • The opportunity to work with a talented and passionate team that is dedicated to delivering exceptional guest experiences.