Veterinary Client Service Representative

2 days ago


Cape May Court House Middle Township NJ USA, United States VCA Animal Hospitals Full time
About VCA Animal Hospitals

We are a leading provider of veterinary care, dedicated to delivering exceptional service and compassion to our patients and their families. Our team of experienced professionals is committed to providing the highest level of care, and we are seeking a talented individual to join our team as a Veterinary Client Service Representative.

Job Summary

We are seeking a highly skilled and compassionate individual to join our team as a Veterinary Client Service Representative. In this role, you will be responsible for providing exceptional client service, managing medical records, and ensuring the smooth operation of our hospital. If you are a team player with excellent communication skills and a passion for animal care, we encourage you to apply.

Responsibilities
  • Provide exceptional client service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, and place outbound calls for follow-ups and prospective clients.
  • Present and explain fees, including processing payments, and recommend and select products and services.
  • Manage medical records, charts, reports, and correspondence, and ensure the accuracy and completeness of patient information.
  • Perform hospital maintenance, including removal of animal waste, and ensure the facility is neat and clean at all times.
  • Assist with pharmacy and medication administration, lab sample collection and processing, diagnostic imaging, and medical recordkeeping.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a veterinary hospital or animal care setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly rate of $15.25 - $16.25.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous employee pet discounts and more.
How to Apply

If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity. Please submit your application through our internal career site, and we look forward to hearing from you.



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