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Customer Experience Specialist

1 week ago

Simi Valley, California, United States Jayson Wimmer - State Farm Agent Full time
  • Job Summary:
  • We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate. In this role, you will be responsible for establishing and maintaining strong relationships with our clients, providing prompt and accurate service, and using your excellent communication skills to educate customers about our insurance options.

Key Responsibilities:

  • Establish and maintain strong relationships with customers
  • Provide prompt and accurate service to customers
  • Educate customers about insurance options using a customer-focused review process
  • Maintain a strong work ethic and commitment to success

Requirements:

  • Bilingual (English/Spanish)
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and self-motivated
  • Detail-oriented and proactive in problem-solving
  • Dedicated to customer service and able to effectively relate to customers