Car Wash Customer Experience Specialist

3 days ago


Moreno Valley, California, United States Mister Car Wash Full time
Company Overview
Mister Car Wash is a dynamic and fast-paced environment where you can grow your career. We have new stores in development, providing opportunities for every team member to advance.

We are currently seeking a Guest Service Specialist who will work with our amazing team to deliver exceptional customer experiences.

Job Description
As a Guest Service Specialist, your responsibilities will include:
  • Rotating among different areas throughout the day while working with an energetic team.
  • Building trusting relationships with customers and recommending products and services that meet their needs.
  • Creating 'Wow' moments for our customers by showing commitment to outstanding service and hospitality in every interaction.
  • Safely directing customers into the car wash tunnel and maintaining the location's appearance and cleanliness.

Required Skills and Qualifications
To be successful in this role, you will need:
  • An outgoing personality with strong people and listening skills.
  • The ability to connect with customers and provide personalized service.
  • Attention to detail and pride in your work, ensuring high-quality results.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Benefits
We offer a competitive compensation package, including:
  • Competitive hourly pay and tips.
  • Generous paid time off starting day one.
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
  • Flexible scheduling.
  • Growth opportunity with a national employer.
  • Opportunity for performance-based pay increases after 30 days of employment.
  • Best-in-class training and development to take your career to the next level.
  • Free car washes weekly.


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