Car Wash Customer Experience Specialist
3 days ago
Mister Car Wash is a dynamic and fast-paced environment where you can grow your career. We have new stores in development, providing opportunities for every team member to advance.
We are currently seeking a Guest Service Specialist who will work with our amazing team to deliver exceptional customer experiences.
Job Description
As a Guest Service Specialist, your responsibilities will include:
- Rotating among different areas throughout the day while working with an energetic team.
- Building trusting relationships with customers and recommending products and services that meet their needs.
- Creating 'Wow' moments for our customers by showing commitment to outstanding service and hospitality in every interaction.
- Safely directing customers into the car wash tunnel and maintaining the location's appearance and cleanliness.
Required Skills and Qualifications
To be successful in this role, you will need:
- An outgoing personality with strong people and listening skills.
- The ability to connect with customers and provide personalized service.
- Attention to detail and pride in your work, ensuring high-quality results.
- High energy and interest in being active outdoors in varying temperatures and weather conditions.
- Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
- Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
Benefits
We offer a competitive compensation package, including:
- Competitive hourly pay and tips.
- Generous paid time off starting day one.
- Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
- Flexible scheduling.
- Growth opportunity with a national employer.
- Opportunity for performance-based pay increases after 30 days of employment.
- Best-in-class training and development to take your career to the next level.
- Free car washes weekly.
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