Customer Service Liaison

2 weeks ago


Delray Beach, Florida, United States Ultimate Staffing Full time
Job Summary

Ultimate Staffing is seeking a skilled Bilingual Customer Support Representative to join our client's team. As a key member, you will communicate with clients, answer inquiries, and provide excellent customer service across phone, email, and digital channels.

Key Responsibilities
  • Deliver exceptional customer support, handling inquiries, follow-ups, and resolutions.
  • Maintain accurate records and organize digital and physical files for easy access and tracking.
  • Coordinate effectively with internal teams and external contacts, ensuring smooth communication and consistent updates.
  • Prioritize and manage multiple tasks in a fast-paced setting, meeting daily goals and deadlines.
Qualifications
  • Bilingual in English and Spanish with strong written and verbal communication skills.
  • High School Diploma or equivalent required.
  • Excellent time management and multi-tasking abilities.
  • Strong customer service orientation, with a friendly and professional demeanor on the phone and in written communication.
  • Ability to quickly learn and adapt to new procedures and industry standards.
Competencies
  • Integrity: High standards of ethical and responsible behavior.
  • Attention to Detail: Accuracy and thoroughness in task completion.
  • Dependability: Reliable and punctual in meeting responsibilities and deadlines.
  • Adaptability: Open to evolving tasks and working independently.
  • Team Collaboration: Positive, cooperative attitude with customers and teammates.

At Ultimate Staffing, we are committed to providing meaningful client interactions and opportunities for professional growth. If you are a motivated customer service professional fluent in English and Spanish, we invite you to apply for this exciting role.



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