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Oncology Patient Access Coordinator
2 months ago
Community Health Network MD Anderson Cancer Center represents a strategic alliance between Community Health Network and MD Anderson Cancer Center, renowned globally for its excellence in cancer treatment. This collaboration enhances the integration of Community's cancer services with MD Anderson across multiple care locations.
Role Overview
The Patient Access Representative is a vital role, acting as the initial point of interaction for visitors at our facilities. This position encompasses a variety of customer service responsibilities, including:
- Managing check-in and check-out processes.
- Scheduling appointments and handling registrations.
- Verifying patient demographics and insurance details.
- Providing telephone support and performing data entry tasks.
- Processing authorizations and new patient referrals.
- Collecting payments at the point of service.
Qualifications and Skills
- Preferred two years of experience in a customer service or healthcare environment.
- High School Diploma or GED is mandatory.
- Ability to thrive in a dynamic, fast-paced setting.
- Strong verbal and written communication abilities.
- Capable of managing multiple tasks with keen attention to detail.
- Demonstrated critical thinking and organizational skills.
- Proficient in data entry and familiar with various software applications.
- Knowledgeable in Microsoft Office suite.
At Community Health Network, we prioritize creating teams that provide exceptional care through empathy, effective communication, and collaboration. We view every member as an essential contributor to the patient experience. Our focus is on cultivating caregivers who are dedicated to making a positive impact in the community.
