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Customer Service Representative

1 month ago

Fort Worth, Texas, United States Performancereview Full time

Customer Service Representative

At Performancereview, we are seeking a highly skilled Customer Service Representative to join our growing business development team. As a key member of our team, you will be responsible for maintaining client relationships, processing vendor requests, and supporting business development representatives.

Responsibilities:

  • Conduct weekly follow-ups with established vendors via email and phone
  • Process vendor requests for purchase orders, payment updates, and settlement reporting
  • Support company business development representatives and executive management
  • Update progress tracking reports
  • Manage additional vendor accounts when needed
  • Multi-task on a daily basis

Qualifications:

  • Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
  • Basic word processing skills are necessary
  • Basic spreadsheet manipulation skills necessary
  • Basic email skills necessary
  • Excellent time management skills and ability to multi-task
  • Excellent written and verbal communication skills
  • Attention to detail and problem-solving skills

Benefits:

  • Competitive compensation of $16-$20 per hour, depending on experience
  • Excellent benefits package including Medical, dental, optical, 401K with match, paid vacation, insurance, and much more
  • Collaborative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture

Equal Employment Opportunity:

Performancereview is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law.