IT Manager, Networks
4 days ago
At Great Wolf Lodge, we are seeking an experienced IT Manager, Networks to join our team. This role will be responsible for providing technical support and managing the systems at our lodge.
Key Responsibilities:- Provide technical support and manage systems at the lodge
- Work closely with on-property staff on systems-related issues
- Monitor and administer the network, workstation operating systems, security system, safety, backups, and servers
- Supervise and train employees' use of the systems to ensure compliance with company policies
- Participate in job-related training, classes, conventions, seminars, and personal knowledge enrichment opportunities
- Administer and enforce GWR license agreements for compliance and budgetary accuracy
- Work closely with members of the GWR IT team
- Maintain accurate inventories of equipment and maintain a safe and clean work area
- Assist the corporate IT on projects and support related issues in the field or at the corporate office
- Prioritize projects and support workload at the resort
- Conduct regular training sessions to keep the knowledge base at the properties current
- Bachelor's degree in IT or related field (or equivalent combination of education/experience)
- Four years of experience in hybrid networking, server, virtual, and physical environments
- Strong support knowledge of O365, Microsoft Office, network technologies and concepts, desktop/mobile OS, and hardware, as well as audio/visual support experience
- Demonstrated proficiency in Microsoft Office suite
- Successful completion of criminal background check and drug screen
- Microsoft Certification
- Previous IT experience in hotel/resort/theme park industry
- SCCM administration, and a working knowledge of Cisco and server virtualization
- Strong problem-solving and organizational skills
- Attention to detail
- Enthusiastic and positive energy
- Multi-tasking ability
- Able to lift up to 20 lbs.
- Able to bend, stretch, and twist
- Able to stand or sit for long periods of time
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