Lead Store Associate Full-Time

4 days ago


Columbus, Ohio, United States DSW Full time
Job Summary

The Lead Store Associate plays a vital role in driving sales and results at DSW. This position assists store management in all activities, demonstrating behaviors that align with the company values of Accountability, Collaboration, Humility, and Passion.

Key Responsibilities
  • Customer Service: Maintain a positive in-store experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals, and responding to customer requests and feedback with a high sense of urgency.
  • Inventory Management: Increase sales and success by maintaining sales floor and stockroom, enabling the flow of merchandise to ensure an appealing experience for consumers.
  • Human Resources: Work closely with the store leadership team to understand and follow policy and procedure, support team members by training, coaching, and providing feedback, and recognize associates through company recognition tools.
Requirements
  • Minimum 2 years retail experience
  • Minimum high school graduate or equivalent
  • Good verbal and written communication skills
  • Professionalism


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