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Pharmaceutical Services Technician

2 months ago


Orlando, Florida, United States Techlink Systems Full time
Job Overview

Position: Pharmaceutical Services Technician
Location: Orlando, FL
Work Schedule: Monday to Friday, 8AM - 5PM


Role Summary:

The Pharmaceutical Services Technician plays a crucial role in assisting pharmacists to deliver safe and effective pharmaceutical care to patients. This position operates under the guidance of a licensed pharmacist and is responsible for various tasks related to medication dispensing and patient support, ensuring compliance with all regulatory standards and internal policies.


Key Responsibilities:
  • Process new and refill medication orders while adhering to productivity and quality benchmarks.
  • Accurately prepare patient prescriptions by selecting the correct medications, verifying quantities, and generating appropriate labels.
  • Collaborate with pharmacists for order verification and clarification as necessary.
  • Input data into the pharmacy management system to facilitate proper documentation.
  • Choose suitable supplies and ancillary items based on medication needs and patient preferences.
  • Communicate with patients, caregivers, and healthcare providers to secure necessary refill authorizations and clarify orders.
  • Manage pharmacy claims, troubleshoot rejections, and liaise with insurance providers as needed.
  • Assist in inventory management and procurement of pharmaceutical products.
  • Ensure that client-specific materials are correctly matched with orders for shipment.
  • Participate in the packaging and shipping process, ensuring proper materials and methods are used.
  • Maintain cleanliness and organization of the dispensing area and replenish supplies as required.
  • Deliver exceptional customer service to both patients and internal stakeholders.
  • Perform additional tasks as assigned that do not require a pharmacist's professional judgment.

Qualifications:
  • 3-5 years of experience in a pharmacy setting.
  • Familiarity with pharmaceutical terminology and specialty pharmacy services.
  • Ability to perform intermediate pharmaceutical calculations for accurate medication dosing.
  • Understanding of the organization’s service offerings and structure.
  • Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
  • Knowledge of legal and ethical standards for safeguarding sensitive information.
  • Engagement in the assessment and reporting of medication-related incidents.
  • Completion of quality assurance documentation as required.
  • Compliance with all accreditation, legal, and safety standards.
  • Willingness to participate in on-call duties if necessary.

Education:

High School Diploma or GED is required.


Company Overview:

TechLink Systems is a prominent staffing service provider with a national presence and global support centers. As a certified minority business, we have received numerous accolades for our excellence in staffing solutions. Our commitment to building strong relationships with clients allows us to serve their staffing needs effectively, from contract staffing to project outsourcing. Our team of skilled recruiters specializes in various sectors, making us a trusted partner in recruitment process outsourcing.