Windows Systems Administrator

4 weeks ago


Jackson, Mississippi, United States Tyler Technologies Full time
Job Summary:

This position is responsible for the provisioning, configuration, monitoring, and maintenance of Windows systems and surrounding infrastructure. The ideal candidate will have experience working with Windows Server 2016 (and above) servers, IIS, .NET Framework, and .NET Core web applications and services. Additionally, they should have knowledge of Microsoft SQL Server, VMWare, and virtualization. The ability to work in a team environment, take ownership of processes, and troubleshoot complex issues is essential.

Responsibilities:
  • Provide Tier 1 & 2 Windows server technical support and troubleshooting for teams across the organization.
  • Provide maintenance and support of critical application environments hosted on virtualized Windows Server platforms.
  • Analyze, troubleshoot, and maintain applications on Windows Server 2016 (and above) servers.
  • Respond to trouble tickets generated by internal clients.
  • Provide support to internal clients via MS Teams, phone, and/or email.
  • Compile detailed documentation on new and existing architecture.
  • Implementation of system changes to meet security compliance and business requirements.
  • Resolution of Incident tickets in accordance with SLA.
  • Manage assigned project activities to achieve stated project goals, objectives, and schedules.

Requirements:
  • A B.S. in Information Science/Technology, Computer Science, or related technology degree desired.
  • Candidates must also have 5+ years of experience in Windows system administration or a related administrative roll.
  • In-depth experience working with Windows Server 2016, 2019, and/or 2022.
  • Working knowledge configuring and troubleshooting IIS.
  • Troubleshooting .NET Framework and .NET Core web applications and services.
  • Knowledge of Microsoft SQL Server.
  • Understanding of VMWare and virtualization.
  • Strong understanding of LAN and WAN networking principles.
  • Comprehensive knowledge of networking and web protocols, including DNS, and network traffic management and routing protocols.
  • Strong understanding of load balanced environments and familiarity of common configuration techniques.

Preferred Experience:
  • Remote work experience, including working with various teams in multiple time zones.
  • AWS and/or Azure cloud experience.
  • Basic Linux administration experience.
  • Experience working in a Hybrid Cloud environment, with knowledge of AWS, Azure AD, Azure AD Connect, Azure Identity Platform, and 365.
  • Windows AD, GPO's, DNS, DFS, SCCM, SCOM.
  • Application Performance Monitoring (New Relic, AppDynamics, App Insights, Nagios).
  • Familiarity of load balancer configurations, preferably F5.
  • Scripting Skills (Bash/Python/Perl and/or PowerShell).
  • Docker experience.
  • Configuration management using Salt, Ansible or a similar tool.
  • Infrastructure-as-code (Terraform, Kubernetes, Docker, Ansible or similar tool).
  • SharePoint 2013, 2016, 2019, or subscription edition.
  • SQL Server 2012, 2014, 2016, 2017, 2019.
  • ITIL v3 or v4 Certified.
  • Experience working in PCI, HIPAA, and/or FEDRAMP compliant environments.


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