Customer Service Engineer
2 weeks ago
We are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers across the United States.
The ideal candidate will have a strong background in system administration, with experience in conducting routine system administration tasks and logging data in system admin logs. You will be adept at troubleshooting problems and issues identified by customers and implementing corrective actions quickly.
Responsibilities:
- Provide technical support to customers via phone, email, and remote desktop sessions.
- Diagnose and resolve technical issues with computer systems and equipment.
- Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components.
- Assist in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests.
- Monitor open tickets in VA's ServiceNow customer incident ticketing system to ensure adherence to business processes.
Requirements:
- Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline.
- 2+ years of relevant experience.
- 8 years of additional relevant experience may be substituted for education.
- Experience in conducting routine system administration tasks and logging data in system admin logs.
- Knowledge on a number of debugging protocols and processes.
- Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment.
Clearance requirement:
- US Citizen or Green card holder.
- Willing and able to get a Public Trust Suitability clearance.
We offer great benefits, including competitive paid time off, medical, dental, and vision insurance, identity theft protection, legal resources coverage, and a 401(k) plan. We invest in our employees, providing education reimbursement for certifications, degrees, or professional development. We are committed to fostering an inclusive workplace where all employees are treated with dignity, respect, and fairness.
-
Imaging Service Engineer
4 weeks ago
Jackson, Mississippi, United States FUJIFILM Corporation Full timeJob Title: Imaging Service Engineer IJob Summary:FUJIFILM Healthcare Americas Corporation is seeking an Imaging Service Engineer I to join our team. As an Imaging Service Engineer I, you will be responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical...
-
Part Time Store Assistant
3 weeks ago
Jackson, Mississippi, United States Gordon Food Service Full timeJob Summary:Gordon Food Service is seeking a Part Time Store Assistant to join our team. As a Part Time Store Assistant, you will provide exceptional customer service, work in a fast-paced retail environment, and have opportunities for advancement.Responsibilities:Provide superior customer service to customersWork on your own or within a team to achieve...
-
Field Service Engineer
4 weeks ago
Jackson, Mississippi, United States Beckman Coulter Full timeJob Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team at Beckman Coulter Diagnostics. As a Field Service Engineer, you will be responsible for maintaining and repairing diagnostic equipment, ensuring optimal performance and customer satisfaction.Key Responsibilities:Perform routine maintenance and repairs on...
-
Sales Engineer
3 weeks ago
Jackson, Mississippi, United States Voigt-Abernathy Full timeJob OverviewVoigt-Abernathy is a leading distributor of industrial equipment, offering value-added engineering and aftermarket services to optimize equipment selection for the lowest cost of ownership.We are seeking a highly skilled Sales Engineer to join our team in the Greater Jackson, MS Area. As a Sales Engineer, you will be responsible for providing...
-
Customer Service Manager
3 weeks ago
Jackson, Mississippi, United States Kohl's Full timeCustomer Service Supervisor Opportunity at Kohl'sWe're seeking a skilled Customer Service Supervisor to join our team at Kohl's. As a key member of our store leadership team, you'll play a vital role in ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Train and develop associates to deliver outstanding customer...
-
Customer Service Representative
4 weeks ago
Jackson, Mississippi, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide top-notch customer service...
-
Customer Service Representative
4 weeks ago
Jackson, Mississippi, United States Ewing Outdoor Supply Full timeJob Title: Customer Service Professional/DriverEwing Outdoor Supply is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional/Driver. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales, and ensuring a positive customer...
-
Customer Service Representative
3 weeks ago
Jackson, Mississippi, United States Circle K Full timeJob SummaryWe are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team at Circle K. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of employees to achieve sales and customer satisfaction goals.Key...
-
Customer Service Representative
3 weeks ago
Jackson, Mississippi, United States Ingles Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Clerk to join our team at Ingles Markets. As a Service Clerk, you will play a critical role in providing exceptional customer service, maintaining a high level of productivity, and ensuring a safe and clean work environment.Key ResponsibilitiesAssist customers at check out, bag...
-
Customer Service Ambassador
3 weeks ago
Jackson, Mississippi, United States David's Bridal Full timeCustomer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide exceptional customer service through...
-
Customer Service Representative
2 weeks ago
Jackson, Mississippi, United States David Giesen Full timeCustomer Service Role OverviewAt David Giesen, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet...
-
Customer Service Representative
4 weeks ago
Jackson, Mississippi, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to...
-
Customer Service Representative
1 month ago
Jackson, Mississippi, United States Ingles Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Clerk to join our team at Ingles Markets. As a Service Clerk, you will play a vital role in providing exceptional customer service, maintaining a high level of productivity, and ensuring a safe and clean work environment.Key ResponsibilitiesAssist customers at check out, bag products...
-
Customer Service Representative
3 weeks ago
Jackson, Mississippi, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be the first point of contact for customers calling our stores. Your professionalism and optimism are crucial in creating a positive experience for customers.Key Responsibilities:Provide exceptional customer service through phone calls and in-store...
-
Field Service Engineer
3 weeks ago
Jackson, Mississippi, United States Danaher Corporation Full timeDiagnostic Equipment Maintenance and Repair ProfessionalBeckman Coulter Diagnostics is seeking a skilled Diagnostic Equipment Maintenance and Repair Professional to join our team. As a Field Service Engineer, you will be responsible for maintaining and repairing diagnostic equipment, ensuring optimal performance and patient health and well-being.Key...
-
Customer Service Representative
3 weeks ago
Jackson, Mississippi, United States 1788 Chicken DBA Zaxby's Full timeJob SummaryAs a Customer Service Representative at 1788 Chicken DBA Zaxby's, you will be the face of our brand, providing outstanding customer service to all guests. You will be responsible for creating a positive experience by greeting customers with enthusiasm, taking orders accurately, and meeting any other customer needs that arise. Additionally, you...
-
Customer Service Representative
3 weeks ago
Jackson, Mississippi, United States Ewing Outdoor Supply Full timeCustomer Service RepresentativeEwing Outdoor Supply is seeking a highly skilled Customer Service Representative to join our team at our Jackson MS location.The ideal candidate will have excellent communication skills, be able to lift 50-70 pounds, and be comfortable working in a fast-paced environment.We offer a competitive market wage, great benefits, PTO,...
-
Customer Service Representative
2 weeks ago
Jackson, Mississippi, United States The Sherwin-Williams Company Full timeJob Summary:The Sherwin-Williams Company is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our retail store, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet customer needs.Key Responsibilities:Provide outstanding customer service,...
-
Customer Service Representative
2 weeks ago
Jackson, Mississippi, United States Tailored Brands Inc Full timeSenior Customer Service RepresentativeWe are seeking a skilled Senior Customer Service Representative to join our team at Tailored Brands Inc. This role is responsible for delivering a world-class customer experience and ensuring that every customer leaves our store feeling valued and satisfied. As a Senior Customer Service Representative, you will be the...
-
Customer Service Ambassador
3 weeks ago
Jackson, Mississippi, United States TCL Financial & Tax Services Full timeJob SummaryTCL Financial & Tax Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As the first point of contact for clients, this individual will be responsible for providing exceptional customer service, handling data entry, and performing various administrative tasks.The ideal candidate will possess...