Patient Financial Services Director

2 weeks ago


Quincy, Illinois, United States Blessing Hospital Full time
Job Summary

The Patient Collections Manager is responsible for overseeing the daily operations of patient account collections for hospital-based and clinic-based facilities. This role requires strategic thinking, leadership, and collaboration with operational leaders and staff to improve processes, enhance the patient experience, and ensure regulatory compliance.

Key Responsibilities
  • Develop and implement strategies to improve collection processes and operational efficiency
  • Collaborate with operational leaders and staff to align policies and processes across the health system
  • Provide vision and leadership for self-pay collections, financial assistance, bad debt, and payment programs
  • Establish clear accountabilities, delegate duties, and departmentalize functions without creating silos
Requirements
  • Bachelor's degree in Finance, Accounting, or 5+ years of healthcare revenue cycle experience
  • Stellar oral, written, and interpersonal communication skills
  • Experience with healthcare billing system solutions and Microsoft Office
  • Strong organizational skills, attention to detail, and ability to meet multiple deadlines
  • Strong analytical and problem-solving skills, with the ability to manage multiple priorities
Benefits

Blessing Health System offers a competitive salary and benefit package, including 403b matching, up to 4 weeks of paid time off, onsite childcare, and 24/7 Wellness Center access. We also offer educational assistance opportunities and a comprehensive Total Rewards Guide.



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