Physical Rehabilitation Assistant

2 weeks ago


Kansas City, Kansas, United States Henry Ford Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Rehabilitation Support Specialist to join our team at Henry Ford Wyandotte Hospital. As a key member of our Physical Rehabilitation Service, you will provide exceptional support to our patients, families, and healthcare team.

Key Responsibilities
  • Registration and Scheduling: Timely registration of patients for outpatient rehab services, ensuring accurate and efficient processing of patient information.
  • Insurance Verification and Authorization: Gather necessary information to provide insurance verification and authorization for services, documenting information in patient history.
  • Customer Service: Provide routine information, take accurate messages, and direct telephone calls in a courteous and professional manner.
  • Financial Transactions: Collect payments for outpatient services, generate receipts, and balance cash drawer daily.
  • Supply Management: Maintain supply of charts, office supplies, and forms, ensuring a well-stocked and organized work environment.
  • Communication: Courteously answer inquiries by phone or in person, directing guests appropriately and providing routine information regarding departmental policies and procedures.
  • Administrative Support: Perform routine clerical functions such as photocopying, faxing, and filing, as well as assist with setting up routine physical therapy treatments.
  • Equipment Maintenance: Assist in the cleaning and storage of equipment and supplies, making minor adjustments and repairs as needed.
  • Team Collaboration: Work cooperatively with others to meet team and organizational goals, promoting positive relationships through effective communication.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: A minimum of one year experience using a patient registration, verification & scheduling system, preferred.
  • Skills: Knowledge of medical terminology, strong organizational skills, and ability to work in an environment with multiple interruptions.


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