Guest Experience Specialist

3 weeks ago


Brockton, Massachusetts, United States Planet Fitness Full time
Key Responsibilities
  • Greet members, prospective members, and guests, and provide exceptional customer service.
  • Handle all front desk-related activities, including answering phones in a friendly manner and assisting callers with a variety of questions.
  • Facilitate needed updates to members' accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Check members into the system.
  • Take prospective members on tours of our facilities.


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