Customer Experience Specialist

5 days ago


Brockton, Massachusetts, United States Old Navy Full time

**Welcome to Old Navy**

We're a dynamic retailer that's all about making fashion fun and accessible. As a Customer Experience Specialist at Old Navy, you'll play a key role in delivering exceptional customer experiences and driving sales.

Estimated Salary: $40,000 - $50,000 per year, depending on location and experience

Some of your key responsibilities will include:

  • Salesfloor management: You'll oversee salesfloor operations, including inventory management, visual merchandising, and customer service.
  • Fitting room services: Provide personalized styling advice and ensure fitting rooms are well-stocked with extra sizes.
  • Cashwrap duties: Process payments, handle returns, and deliver exceptional customer service at the cashwrap.

About Us:

  • Old Navy is a leading global retailer of fashion apparel and accessories.
  • We're committed to providing high-quality products at affordable prices.
  • We value diversity, equity, and inclusion in all aspects of our business.


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