Customer Experience Specialist

6 days ago


Brockton, Massachusetts, United States Global Channel Management Full time
About the Role

We are looking for a Customer Experience Specialist to provide world-class service to our clients. As a key member of our team, you will be responsible for interacting with customers, handling inquiries, and resolving issues in a professional and courteous manner.

Requirements:
  • 5+ years' experience in a senior customer service role, with a focus on providing exceptional customer experiences.
  • Excellent communication, organizational, and computer skills, with proficiency in MS Office and call center software.

This is an excellent opportunity for a motivated individual to join a dynamic team and contribute to delivering outstanding customer service and business results.

What You'll Get:
  • $70,000 - $90,000 annual salary, based on experience.
  • A range of benefits, including flexible working arrangements, paid time off, and professional development opportunities.


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