Client Relations and Security Management Specialist
2 weeks ago
Qualifications and Certifications Required
Candidate must hold a Bachelor's degree in Business Administration, Criminal Justice, or a related discipline.
Must be eligible to obtain or possess necessary licensing as mandated by state regulations for Missouri, Arkansas, and any applicable county requirements.
A valid and current driver's license is essential.
Experience Requirements
Experience in Military Occupational Specialty related to law enforcement or security (such as Military Police, Elite Military Forces, or combat roles) is preferred.
Graduates from a Certified Public Safety Academy (military or civilian) in law enforcement, adult corrections, or firefighting are encouraged to apply.
A Bachelor's degree in law enforcement or criminal justice-related studies is advantageous.
At least 8 years of active service in any branch of the military is required.
An Associate's degree (or 60 credits) or higher in law enforcement or criminal justice, combined with current or prior active military service, is acceptable.
Essential Skills
Proficiency in computer applications, including Microsoft Office and Google Suite.
Strong oral and written communication abilities.
Capability to assess and evaluate situations effectively.
Quick and accurate identification of critical issues is necessary.
Additional Requirements
Applicants must be at least 21 years old or meet the minimum age requirement set by the state, if higher.
Must be a U.S. citizen or a foreign national authorized to work legally in the United States.
Drug-free status is mandatory; candidates must pass a drug screening with negative results (except when undergoing documented medical treatment).
Willingness to undergo a comprehensive background investigation, including criminal history, personal references, employment, and educational verifications, as well as Department of Motor Vehicle and credit checks if applicable.
Must provide a DD214 discharge document indicating discharge status if prior military service is applicable.
Physical and Environmental Conditions
Work environment includes both indoor and outdoor settings, with temperature variations from moderate to extreme conditions.
Major activities involve walking, standing, speaking, listening, and observing.
Physical tasks may include standing, walking, and sitting; minimal to no stooping or kneeling is expected.
Key Responsibilities
Primary liaison between the organization and client senior management.
Account management responsibilities include supervising Site Supervisors, overseeing disciplinary actions, and ensuring efficient scheduling of security personnel.
Ensuring compliance with contract-required training and screening for security officers, quality assurance, and contract adherence.
Managing excessive overtime and maintaining records as per client requirements.
Ensuring that Phoenix Holdings Group delivers high-quality service to clients while adhering to established policies, contracts, and legal standards.
Maintaining a proactive client relations program through regular visits to address any issues or recommendations for service enhancement.
Reviewing alarm system reports, compiling exception reports, and communicating findings to relevant personnel.
Providing timely communication to clients to ensure their needs are met and actively seeking ways to enhance service delivery.
Administering the Safety Program, conducting semi-annual reviews of the security Emergency Response plan, and monitoring compliance with safety regulations.
Conducting monthly testing of security systems and addressing any maintenance issues.
Assessing training needs for employees and coordinating with the Training Manager to provide necessary updates.
Equal Opportunity Employer
At Phoenix Holdings Group, we celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based solely on merit and qualifications related to professional competence. We do not discriminate against any employee or applicant based on race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law.
Our policy is to comply with all applicable national, state, and local laws regarding nondiscrimination and equal opportunity. The Company's EEO policy is supported at all levels, including by the Chief Executive Officer, as we believe in doing what is right.
-
Client Relations Specialist
2 weeks ago
Little Rock, Arkansas, United States Reliant Roof Pros Full timePosition OverviewClient Relations SpecialistReliant Roof Pros is seeking to expand our dedicated team by adding two Client Relations Specialists. This role is essential for driving new business within our current offerings and aiding in the establishment of new service areas within our organization.WHY JOIN RELIANT ROOF PROS?Competitive commission structures...
-
Client Relations Specialist
2 weeks ago
Little Rock, Arkansas, United States ROYAL Brass and Hose Full timeRoyal Brass and Hose Established in 1949, Royal Brass and Hose has been a trusted distributor of premium mobile equipment products, including hydraulic and pneumatic components, hoses, fittings, fasteners, adapters, and more. Our expertise, solutions, and commitment to service excellence drive customer success. As an employee-owned company since 2018, we...
-
Client Relations Specialist
2 weeks ago
Little Rock, Arkansas, United States Enterprise Holdings Full timePosition Overview:Enterprise Mobility, which encompasses the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands, is recognized as one of the premier employers in the industry. As the largest and fastest-growing privately held automotive rental and leasing firm in North America, we are currently expanding our team. Our goal is to...
-
Client Relations Specialist
2 weeks ago
Little Rock, Arkansas, United States Ben Owens - State Farm Agent Full timeJoin Our Team as a Client Relations Specialist at Ben Owens - State Farm AgentAre you passionate about building connections with clients and achieving professional goals? If you envision a future where you might own your own business but prefer to gain experience first, this role could be the ideal fit for you. This position provides comprehensive training...
-
Client Relations Support Specialist
2 weeks ago
Little Rock, Arkansas, United States Thrivent Financial Full timeLa posición de Client Relations Support Specialist en Thrivent Financial ofrece asistencia administrativa licenciada. Este rol implica gestionar consultas, mantener operaciones, atender llamadas, recibir a los clientes, administrar correo y correos electrónicos, solicitar suministros y utilizar sistemas informáticos para respaldar las relaciones con los...
-
Client Relations Associate
2 weeks ago
Little Rock, Arkansas, United States Stephens Full timeKEY RESPONSIBILITIESOpen new client accounts, gather essential information, verify its accuracy, and enter it into the database. Organize and maintain related documentation and files.Facilitate customer transactions through Backoffice for exchanges and trading operations, according to broker or client instructions.Document trades in Bloomberg, distribute...
-
Client Relations Associate
2 weeks ago
Little Rock, Arkansas, United States Stephens Full timeKEY RESPONSIBILITIESOpen new client accounts, gather essential information, verify accuracy, and enter data into the system. Organize and maintain related documentation and files.Facilitate customer transactions through Backoffice for exchanges and trading operations, following broker or client instructions.Document trades in Bloomberg, distribute trade...
-
Client Relations Associate
1 week ago
Little Rock, Arkansas, United States Stephens Full timeKEY RESPONSIBILITIESInitiate new client accounts, gather essential information, verify accuracy, and enter data into the system. Develop and maintain related documentation and records.Facilitate customer orders through Backoffice for exchanges and trading activities, in accordance with broker or client instructions.Document trades in Bloomberg, dispatch...
-
Safety and Security Officer
2 weeks ago
Little Rock, Arkansas, United States Security Industry Specialists Full timePosition Overview: Department: Retail Location: Little Rock, AR Employment Type: PT/Flex Company Overview: Security Industry Specialists, Inc. (SIS) is dedicated to providing top-tier security solutions for some of the most esteemed brands globally. Our commitment to excellence is reflected in our innovative approaches and our focus on continuous...
-
Client Relations Manager
2 weeks ago
Little Rock, Arkansas, United States Little Rock Marriott Full timePosition Overview:Are you an enthusiastic sales leader with a keen interest in the hospitality sector? We are seeking a Sales Manager to join our team and elevate your career by driving revenue and fostering robust relationships with clients. In this pivotal role, you will be instrumental in generating sales, crafting strategies, and surpassing targets....
-
Manager of Client Relations
1 week ago
Little Rock, Arkansas, United States TAS Environmental Services Full timeBusiness Development ManagerThe Business Development Manager (BDM) is tasked with enhancing the client portfolio within the assigned territory by pinpointing prospective customers and nurturing client relationships. Reporting directly to the General Manager, the BDM is instrumental in propelling business expansion for TAS Environmental Services, LP.Core...
-
Safety and Security Officer
2 weeks ago
Little Rock, Arkansas, United States Security Industry Specialists Full timePosition Overview:Department: RetailEmployment Type: PT/FlexAbout Us:Security Industry Specialists, Inc. (SIS) is dedicated to providing premier security solutions for some of the most esteemed companies and brands globally. Our commitment to excellence drives us to deliver services that consistently surpass industry standards. We achieve this through...
-
Client Relations Associate
2 weeks ago
Little Rock, Arkansas, United States FIS - Fidelity Information Services Full timePosition OverviewThe role of a Customer Support Specialist involves providing top-notch assistance to our esteemed clientele in the banking sector. Your primary responsibilities will include:Delivering Exceptional Service: Engage with high-value clients, ensuring their inquiries and concerns are addressed with utmost professionalism.Account Management:...
-
Client Service Specialist
2 weeks ago
Little Rock, Arkansas, United States Thrivent Financial Full timeJob Title: Client Service Specialist at Thrivent FinancialThe position of a Client Service Specialist is essential in enhancing the efficiency of financial advisors. In this role, you will manage daily tasks, including responding to client service inquiries, executing post-meeting responsibilities, maintaining client records, and performing various...
-
Client Appointment Specialist
1 week ago
Little Rock, Arkansas, United States Palmetto Senior Benefits Full timeJob OverviewWe are in search of a Client Appointment Specialist to enhance our operations.In this pivotal role, you will be integral to our organization.Your primary duties will include managing client inquiries, organizing appointments, and fostering enduring relationships with our esteemed clientele.Key Responsibilities:Manage client inquiries and...
-
Client Relations Specialist
2 weeks ago
Little Rock, Arkansas, United States Family Heritage Group Full timeExciting Opportunity for a Customer Engagement Advisor with Family Heritage GroupWe are currently looking for a dedicated individual to fill the role of Customer Engagement Advisor. This position offers a unique chance to work in a supportive environment during our peak operational period. No previous experience is required as we offer extensive training to...
-
Client Relations Specialist
2 weeks ago
Little Rock, Arkansas, United States Family Heritage Group Full timePosition Overview:This is a peak period for our organization, and we provide comprehensive training, so prior experience is not necessary for this role. Vaccination status is not a requirement. Many of our locations offer remote work opportunities, with occasional in-office meetings.If you are looking to be part of a company that offers competitive...
-
Client Relations Coordinator
1 week ago
North Little Rock, Arkansas, United States FYZICAL Therapy and Balance Centers Full timeJob OverviewAs a Client Relations Coordinator at FYZICAL Therapy & Balance Centers, you will play a pivotal role in ensuring a welcoming environment for our patients. Your primary responsibility will be to facilitate a smooth experience for individuals seeking our services.In this role, you will be the first point of contact for patients, making a lasting...
-
Security Officer
1 day ago
Little Rock, Arkansas, United States Signal Security Full timeJob SummaryWe are seeking a highly skilled and dedicated Security Officer to join our team at Signal Security. As a Security Officer, you will be responsible for conducting static security services for courtyards, offices, pools, and other high-value areas to ensure all required access points are properly secured and to ensure protection of property and...
-
Account Specialist II
3 days ago
Little Rock, Arkansas, United States Aon Full timeAbout the RoleWe are seeking an experienced Account Specialist II to join our team at Aon. As an Account Specialist II, you will play a critical role in building and maintaining strong relationships with our clients, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesClient Relationship Management: Develop and...
