Medical Assistant

3 weeks ago

Grand Rapids, Michigan, United States University of Michigan Health-West Full time

University of Michigan Health-West is seeking a Medical Assistant to join their team in an ambulatory care setting.

The ideal candidate will possess excellent interpersonal skills, effective communication abilities, and a high degree of diplomacy and tact.

Responsibilities will include maintaining medical records, handling patient calls, and completing forms, as well as measuring and recording vital signs, preparing patients for examination, and administering medications as directed by physician or advance practice providers.

The Medical Assistant will play a vital role in the care team model, working effectively with the medical team to provide high-quality patient care.

Requirements include a high school degree (or GED), current certification as a Medical Assistant, and Basic Life Support (BLS) certification.

Previous experience as a Medical Assistant is preferred.

Essential Functions and Responsibilities:

  • Ensures all relevant reports, tests results, labs, and correspondence are available prior to the patient's appointment.
  • Escorts patients to exam room, interviews patients, measures vital signs, and documents all information in patient's medical record.
  • Reviews patient's medical record to determine needed services and whether referrals are in process or have been completed since last visit.
  • Assists physician or advance practice providers during examination or procedure.
  • Provides patient with information and instructions as authorized by physician or advanced practice provider.
  • Keeps exam room stocked with adequate medical supplies, maintains instruments, and prepares them for sterilization and storage.
  • Cleans rooms between patient visits in accordance with infection prevention and control standards.
  • Administers medications and immunizations under authorization and supervision of physicians and/or advance practice providers.
  • Processes messages from patients and front office staff to physicians and advance practice providers.
  • Processes messages and call backs to patients, medical offices, and pharmacies.
  • Processes medication refills according to protocols.
  • Maintains all logs and required checks (i.e. refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge, etc.).
  • Performs EKG's and simple (CLIA waived testing) medical office laboratory and screening tests.
  • Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment, and prevention of disease.
  • Participates in process improvement activities to enhance patient care and service.
  • Performs other duties as assigned.

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