Endpoint Management Specialist
2 weeks ago
About Emerge
Emerge is a leading technology company with a public safety mission. We are committed to providing exceptional service to our clients, and we're seeking a highly skilled Endpoint Management Specialist to join our team.
This role is pivotal in ensuring the seamless operation, security, and policy compliance of devices across our organization. The ideal candidate will bring strong leadership, technical expertise, and a proven track record in asset and policy management.
Job Responsibilities
- Manage and maintain endpoint devices, including Macs, Windows PCs, and smartphones (iOS and Android).
- Oversee the deployment, configuration, and updates of applications using Microsoft Intune and Apple Business Manager (ABM).
- Maintain accurate records of endpoint assets, ensuring efficient tracking throughout their lifecycle.
- Develop and enforce policies for device security, usage, and compliance.
- Manage tickets and escalations related to endpoint devices, ensuring timely issue resolution.
- Provide guidance and oversight to a team, leveraging experience to drive performance and collaboration.
- Ensure endpoints meet organizational standards and optimize their performance through routine maintenance.
- Develop, configure, administer, and deploy Windows 365 Virtual Machines.
Qualifications
- A minimum of 5-10 years of overall IT experience, with a focus on endpoint management.
- Minimum 3 years of experience in managing assets.
- Technical Expertise:
- Proficiency with endpoint management tools like Microsoft Intune MDM and Apple Business Manager (ABM).
- Hands-on experience in managing devices running macOS, Windows, iOS, and Android.
- Device and Application Management: Expertise in deploying and managing computer systems and enterprise applications.
- Policy Management: Strong understanding of developing and implementing device policies.
- Problem-Solving: Exceptional troubleshooting skills across various platforms and devices.
Benefits
- The salary range for this position is $30.00 - $40.00/hour, plus full benefits, including Health, Dental, Vision, 401(k), and PTO.
- We offer a hybrid work environment, with 3 days in office in Lorton, VA.
- We value diversity and inclusion, and we're an equal opportunity employer.
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