Debt Recovery Specialist

4 days ago


Grand Rapids, Minnesota, United States Armstrong Receivable Management Full time
Job Overview

At Armstrong Receivable Management, we are a leading provider of debt recovery and financial solutions. Our team is dedicated to delivering efficient B2B collections and tailored debt recovery solutions.

Salary

We offer a competitive salary of $17-20 per hour plus commission, as well as a comprehensive benefits package including health, dental, vision, life, and disability coverage options, 401(k) retirement plan with company matching, generous paid time off policy, and paid holidays.

Job Responsibilities
  • Communicate with businesses via the telephone and written correspondence
  • Collect outstanding balances, provide needed documentation, coordinate the resolution of disputed invoices, and escalate high-risk customer accounts when necessary
  • Negotiate claims' resolution with insurance carriers, attorneys, and responsible parties
Required Skills and Qualifications
  • 1 year of 3rd party collections and/or subrogation experience required
  • Exercise independent judgment
  • Negotiate settlements
  • Basic proficiency with Microsoft Office, data entry, and strong computer skills, excel preferred
  • Critical Thinker
  • Strong attention to detail and goal-oriented
  • Ability to deescalate adverse situations
  • Strong interpersonal, communication, and organizational skills
  • Dependability
  • Customer Service experience is REQUIRED
Benefits

We believe in taking care of our employees and providing a comprehensive benefits package, including health, dental, vision, life, and disability coverage options, 401(k) retirement plan with company matching, generous paid time off policy, and paid holidays.



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