RN Supervisor, Case Management Leader

9 hours ago


Beverly Hills, California, United States Cedars-Sinai Full time

Job Overview

Cedars-Sinai is seeking a highly skilled RN Supervisor, Case Management to join our team. The successful candidate will be responsible for providing oversight of the daily workflow within the department, ensuring accuracy and timeliness of referrals processing, and developing policies and procedures to improve efficiency.

Key Responsibilities:

* Provide direct supervision of staff and collaborate with collaborators to implement changes that improve overall workflow and customer service.
* Develop and implement policies and procedures for the Utilization/Referrals department, under the mentorship of the Manager.
* Train, coach, and mentor staff, and evaluate performance on an annual basis, under the mentorship of the Manager.
* Serve as a real-time resource for trouble shooting and service recovery.
* Refine and reassign duties for staff to ensure efficient workflows.
* Onboard and train new employees with the Lead.
* Develop performance improvement plans for staff.
* Collaborate with the Quality Improvement team for staff education.

Requirements:

* Bachelor's of Science degree from an Accredited School of Nursing.
* RN California state license required.
* Basic Life Support (BLS) from American Heart Association or American Red Cross required.
* Certified Case Manager (CCM) for Registered Nurse preferred.
* Two (2) years of Managed Care operations experience preferred.
* Two (2) years of acute nursing, discharge planning, and HMO, previous case management experience, utilization review, and knowledge of medical/nursing standards of care preferred.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine, and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching, and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare, you can join our network of clinicians and physicians to improve the healthcare of people throughout Los Angeles and beyond.



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