Customer Service Representative

2 months ago


Stanton, California, United States Chris Barredo - State Farm Agent Full time
Job Overview

As a customer service representative with Chris Barredo - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.

Key Responsibilities
  • Client Support: Respond to customer inquiries and provide policy information in a timely and professional manner.
  • Policy Management: Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Claims Processing: Process insurance claims and follow up with clients to ensure timely resolution and satisfaction.
  • Record Keeping: Maintain accurate records of customer interactions, providing valuable insights for future improvements.
Requirements
  • Communication Skills: Possess strong communication and interpersonal skills, with the ability to effectively engage with clients and colleagues.
  • Attention to Detail: Demonstrate a high level of attention to detail, ensuring accuracy and precision in all aspects of the job.
  • Previous Experience: Previous customer service experience is preferred, but not required.


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