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Customer Service Specialist

2 months ago

Woodinville, Washington, United States Paradise Pet Lodge Full time
Join Our Dedicated Team

We are seeking a committed Front Desk Receptionist to become a vital part of our operations at a bustling pet boarding and grooming establishment. Our focus is on delivering exceptional care for all pets entrusted to us.

Key Responsibilities:
  • Manage pet boarding reservations
  • Coordinate grooming schedules
  • Facilitate client check-ins and check-outs
  • Handle incoming phone inquiries
  • Maintain cleanliness of the reception area
  • Organize and label pets' belongings
  • Escort animals to their designated areas
  • Input detailed data into our pet management system
  • Process financial transactions
  • Communicate effectively with both staff and clients
  • Collect and verify vaccination documentation
Required Qualifications:
  • At least 1 year of experience in customer service
  • High school diploma or equivalent
  • Genuine passion for animal welfare
  • Capability to manage large dogs
  • Excellent verbal communication skills
  • Proficient in using computer systems
Position Details:
  • Competitive starting wage of $19-20 per hour
  • Full-time role with options for part-time availability
  • Willingness to work weekdays, weekends, and occasional holidays is essential
  • Comprehensive benefits package including medical, dental, and 401k for full-time employees

If you are a dependable individual with a love for animals and the ability to thrive in a dynamic environment, we look forward to reviewing your application.