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Retail Operations Supervisor

2 months ago

Oakland, California, United States Invictus Marketing Solutions Full time

Position Overview:
We are in search of a dynamic individual who seamlessly blends a professional demeanor with the flexibility characteristic of the service sector. Our aim is to cultivate a workplace that recognizes our collective humanity while maintaining the utmost standards of professionalism, allowing all team members to progress in their careers without being restricted to conventional office roles.

Training and Development:
At Invictus Marketing Solutions, our distinctive approach to management training and development is what sets us apart. We are dedicated to offering extensive, hands-on training that provides a solid foundation for each Retail Operations Supervisor to thrive. This commitment is supported by a collaborative team culture, where mentorship and training are fundamental to every task.

Merit-Based Advancement:
Our promotion framework is entirely based on merit, disregarding seniority, favoritism, or nepotism.

Key Responsibilities:
The primary duties of our Retail Operations Supervisor include:

  • Delivering outstanding customer service at prominent retail locations.
  • Mastering the essentials of direct marketing sales and services for both in-store and direct clientele.
  • Acting as a dedicated representative for our clients' products and services.
  • Ensuring clear and effective communication with our management team to address customer needs.
  • Engaging in ongoing personal development through training sessions organized by both our company and our clients.

Qualifications:
Requirements for the Retail Operations Supervisor position include:

  • Previous experience in customer service or the service industry is preferred, though not essential.
  • A high degree of motivation and a passion for personal growth.
  • The capability to meet deadlines and adapt to the evolving demands of our clients.
  • Availability for full-time employment.
  • A strong ability to work independently as well as collaboratively within a team setting.
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