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Senior Case Management Specialist

2 months ago

Sacramento, California, United States WellSpace Health Full time
Job Overview

Position Title: Senior Case Management Specialist

Department: Case Management

Employment Type: Full-time

Compensation: $35.62/hr

Classification: Non-Exempt

Organizational Mission

At WellSpace Health, we are dedicated to ensuring that every individual is acknowledged and supported, regardless of their background or circumstances. Our commitment is to enhance community health and well-being through comprehensive and high-quality care.

We strive to provide a broad spectrum of medical, dental, mental health, and behavioral health services, focusing on underserved populations. Our approach involves integrating ourselves within the communities we serve and employing exceptional healthcare professionals who are aligned with our mission.

Role Summary

The Senior Case Management Specialist plays a crucial role in delivering case management services aimed at assisting clients in securing income, insurance, and stable housing. This position addresses co-occurring disorders, enhancing clients' functioning and skill development through assessment, engagement, and access to necessary treatments.

Qualifications Required

  • High School Diploma/GED (SUD Certification or AA/Bachelor's degree preferred) with a minimum of 12 months of relevant case management experience.
  • Ability to represent WellSpace Health positively and professionally.
  • Collaborative team player who values diverse perspectives.
  • Experience in Harm Reduction, Motivational Interviewing, and Cultural Humility, particularly concerning Substance Abuse.
  • Understanding of appropriate professional boundaries with clients and colleagues.
  • Familiarity with community resources and housing application processes.
  • Capacity to thrive in a dynamic work environment.
  • Proficient in documenting progress notes and maintaining comprehensive records.
  • Commitment to serving underserved populations.
  • Willingness to participate in after-hours on-call duties as necessary.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite and database management.
  • Current CPR and first aid certification or willingness to obtain within the first 90 days of employment.
  • Valid driver's license and personal vehicle for patient transportation.
  • Adherence to professional ethics and HIPAA confidentiality standards.
  • Compliance with infection control protocols.
  • Support for the Center/Department/Program in achieving High Reliability standards.

Key Responsibilities

  • Conduct individual intake assessments for each client.
  • Advocate for clients in securing identification, housing, and benefits from various agencies.
  • Assist clients in completing housing applications and plans.
  • Support clients in maintaining stable housing.
  • Engage in care coordination meetings with relevant partners.
  • Facilitate connections to community resources and support programs.
  • Collaborate with clients to develop personalized SMART treatment plans.
  • Document daily progress notes in electronic health record systems.
  • Participate in ongoing training and certification renewal.
  • Attend regular team and management meetings.
  • Connect clients with medical insurance and health home services.
  • Assist clients in scheduling healthcare appointments.
  • Provide transportation support for clients to access resources and appointments.
  • Maintain accurate records for reporting purposes.
  • Adapt to varying work locations based on program needs.
  • Perform additional duties as assigned.

Benefits

Successful candidates will enjoy a competitive salary, comprehensive health benefits, company-paid life and long-term disability insurance, and a voluntary retirement plan with company matching. Additional benefits include:

  • Paid bereavement and jury duty leave
  • 11 paid holidays annually
  • Paid time off and sick leave
  • Flexible Spending Program
  • Company-paid malpractice insurance for all providers
  • Annual professional development hours

Work Environment and Physical Demands

This role is typically performed in an office setting. Employees may frequently sit, use their hands, and reach. Occasionally, they may need to lift or move up to 20 pounds. Specific vision abilities required include close and distance vision, as well as the ability to adjust focus. Effective communication skills are essential, both in person and over the phone.

Employees may interact with individuals in crisis, which may involve exposure to challenging sensory demands. Adherence to safety and health protocols is essential in this role.

WellSpace Health is committed to equal employment opportunities and maintaining a work environment free from harassment and discrimination. We are dedicated to fulfilling this policy in all aspects of employment.

Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.

WellSpace Health is an Equal Opportunity Employer.