IT Support Specialist

4 weeks ago


Richmond, Virginia, United States Techmate Full time
Job Overview

We are seeking a skilled IT Support Specialist to provide technical assistance to our clients. As a key member of our team, you will be responsible for resolving computer-related issues and ensuring seamless technical support.

Key Responsibilities:

  • Installation and configuration of hardware and software applications.
  • End-user support for executives, office personnel, and other key business stakeholders.
  • Experience with data migration, password resets, and security functions.
  • Support of enterprise solutions, including Microsoft Office365 and Exchange e-mail.
  • Provide timely and efficient technical support.

Requirements:

  • 5+ years of experience in an enterprise environment using Windows and some Apple/Mac hardware.
  • Application support for Microsoft Office365, SharePoint Online, and Exchange Online.
  • Operating Systems: Windows Server, Mac OS X, iOS, and Windows 7 through 10.
  • Xerox, Canon, HP printer installation and configuration.
  • Excellent verbal and written communication skills.
  • Ability to operate independently and in a team environment.

We Offer:

  • Flexible work schedule with on-demand hours.
  • Competitive compensation range based on qualifications and experience.
  • Job-related expense reimbursement.


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