Budtender/Retail Sales Specialist

4 weeks ago

Columbia, Maryland, United States Culta Full time
Cannabis Sales and Customer Service Representative

CULTA is seeking a highly motivated and detail-oriented Cannabis Sales and Customer Service Representative to join our team in Columbia, MD. As a key member of our dispensary team, you will be responsible for providing exceptional customer service, verifying patients and caregivers, and maintaining accurate records of transactions and patient data.

Responsibilities:
  • Verify patients and caregivers in the electronic verification system and Metrc.
  • Arrange and package orders.
  • Receive payments.
  • Operate and input sales into the point-of-sale system.
  • Maintain accurate records of transactions, patient data, including identification and registration documents.
  • Respond to product inquiries and provide accurate information regarding cannabis products.
  • Follow the Hazard Communication policies and procedures.
  • Adhere to all CULTA standard operating procedures.
  • Adhere to CULTA's employee sanitation policies and procedures.
  • Inspect all incoming cannabis product.
  • Ensure cannabis products received meet all specifications of identity, strength, quality and purity, and meets all rules set forth by the Commission.
  • Perform sale transactions.
  • Collect sales tax on all taxable products sold in the Facility.
  • Follow system of internal controls for cash handling and accounting functions.
  • Follow cash security measures.
Qualifications:
  • High School Diploma or equivalent required.
  • Thorough understanding of state and local medical cannabis laws and ability to comprehend complex legislation and apply implications.
  • Excellent communication skills and attention to detail.
  • Familiar with Office 365 and ability to learn and apply new software programs.
  • Ability to solve problems effectively.
  • Comfortable lifting 50 pounds.
  • Ability to work in a fast-paced, challenging environment.
  • Effective time-management and ability to multi-task and quickly adapt to change.
  • Be able to stand for extended periods of time and perform tasks requiring bending, stooping, standing, and twisting.
  • Must be 21 or older.
CULTA's Benefits:
  • Generous Paid time off (PTO) including 6 paid holidays per year.
  • Medical Insurance which includes prescription drug coverage (for full-time employees).
  • Dental Insurance (for full-time employees).
  • Vision Insurance (for full-time employees).
  • Health Saving Accounts (HSA) (for full-time employees).
  • Company-paid Short-Term Disability (for full-time employees).
  • 401k with a company match.
  • Employee Assistance Program (EAP).
  • Employee referral program.
  • Product discounts for qualifying employees.
  • Casual dress code and a culture to brag about.
  • Training and career advancement.

CULTA is an Equal Opportunity Employer. We strive to develop a team that represents a variety of backgrounds, perspectives, and skill sets. We are committed to creating an inclusive environment for all employees and believe that diverse teams translate to diverse ideas and company growth.

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