Sales Associate II

1 day ago


Texas City, Texas, United States Tapestry Full time
Job Summary

The Sales Associate role is a critical component of our store's success, requiring a high level of customer service and sales expertise. As a Sales Associate, you will be responsible for creating a positive customer experience, driving sales, and upholding Coach's Service and Selling Models.

Key Responsibilities
  • Provide exceptional customer service, ensuring a personalized experience for each customer
  • Drive sales through effective selling strategies, product knowledge, and clienteling
  • Uphold Coach's Service and Selling Models, creating a positive and lasting impression on customers
  • Work collaboratively with the management team to achieve sales goals and improve store performance
  • Stay up-to-date on fashion trends, product knowledge, and competitor analysis to provide informed recommendations to customers
Requirements
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet
  • Ability to communicate effectively with customers and team members, and to work in a fast-paced environment
  • Physical ability to maneuver the sales floor, sales shelves, and stock room, and to lift and carry up to 25 pounds
Competencies
  • Drive For Results: Consistently exceeds sales goals and demonstrates a strong work ethic
  • Customer Focus: Prioritizes customer satisfaction and builds strong relationships with customers
  • Creativity: Develops innovative sales strategies and approaches to meet customer needs
  • Interpersonal Savvy: Effectively communicates with customers and team members, and builds strong relationships
  • Learning on The Fly: Quickly adapts to new situations and learns from feedback
  • Perseverance: Demonstrates a strong work ethic and persists in the face of challenges
  • Dealing with Ambiguity: Effectively manages ambiguity and uncertainty in a fast-paced environment

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