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Sales Associate II
2 months ago
We are seeking a highly motivated and results-driven Sales Associate II to join our team at Tapestry. As a Sales Associate II, you will play a critical role in driving sales and delivering exceptional customer service in our luxury retail environment.
Key Responsibilities- Drive sales and meet or exceed sales targets through effective sales strategies and techniques
- Provide exceptional customer service and build strong relationships with customers to increase loyalty and retention
- Stay up-to-date on fashion trends and product knowledge to effectively communicate with customers and make informed sales recommendations
- Work collaboratively with the sales team to achieve sales goals and support store initiatives
- Maintain a high level of product knowledge and stay current on sales promotions and events
- Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns
- Maintain a clean and organized store environment, including the sales floor, stockroom, and visual merchandising displays
- 1-3 years of previous sales experience, preferably in a luxury retail environment
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet
- Ability to work a flexible schedule, including nights, weekends, and holidays, and meet Coach Scheduling & Availability Expectations
- Ability to lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
- Drive for Results: Can be counted on to exceed goals successfully
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers
- Creativity: Comes up with a lot of new and unique ideas
- Interpersonal Savvy: Relates well to all kinds of people
- Learning on the Fly: Learns quickly when facing new problems
- Perseverance: Pursues everything with energy, drive, and a need to finish
- Dealing with Ambiguity: Can effectively cope with change