Wellness Business Leader
4 weeks ago
We are seeking a highly skilled and experienced General Manager to lead our studio in providing exceptional wellness services and experiences. As a key member of our team, you will be responsible for driving sales growth, managing staff, and ensuring the overall success of our studio.
About the PositionThe General Manager will be responsible for leading our studio team, driving sales growth, and ensuring the overall success of our studio. The ideal candidate will have excellent leadership skills, experience in sales and customer service, and a passion for the wellness industry.
Key Responsibilities- Maintain a safe, clean, and secure environment for all guests and staff
- Continuously improve operational execution through attention to detail and adherence to operating and safety standards
- Communicate any equipment maintenance or construction needs to lead and help oversee repairs
- Accept guidance and collaborate with supervisor to ensure optimal store performance and staff development
- Ensure an exceptional store experience that engages and retains customers
- Be flexible with schedule - working hours based on business needs and store operating hours
- Make timely and effective decisions regarding customer service issues
- Daily reporting of appointments, revenue, and inbound/outbound calls
- Report all safety and medical incidents through formal in-store communication and to corporate team
- You have at least three to five years of management experience.
- You've obtained an undergraduate degree or higher.
- You're passionate about fitness, athletic achievement, and general health and wellness.
- You understand Restore's offerings and can speak on them during the interview process.
- You're a numbers person and can deliver action plans based on key metrics.
- You embrace a leadership role and are also a strong team player.
- You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
- You get joy and fulfillment from helping people feel better and live healthier lifestyles.
- You place importance on ethics and integrity and exhibit this every day.
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