Customer Service Representative

6 days ago


Sterling Heights, Michigan, United States MAXIMUS Consulting Services, Inc. Full time
Customer Service Agent Job Description

Maximus Global Services is seeking a Customer Service Agent to join our team at Dulles International Airport.

Job Summary: We are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients and passengers.

Key Responsibilities:

  • Provide wheelchair services, ensuring all security procedures are met.
  • Prevent losses and damage by reporting irregularities to the supervisor.
  • Maintain wheelchairs in good condition and report those that need to be fixed.
  • Collect wheelchairs from terminals and parking lots.
  • Provide security at different areas, such as doors, ramps, catering, and bag rooms.
  • Perform other duties as assigned by management.
  • Porters will stand behind the airline counter, awaiting baggage, and aid the passenger service agent or airline employees in weighing bags, adding tags, and placing bags on the baggage belt.

Requirements:

  • High school diploma or GED.
  • Must exhibit exceptional customer service and communication skills, both verbal and written.
  • As a condition of employment, the employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • Must be able to read, write, and speak English.
  • Maintain a relationship with both employees and clients.
  • Must be able to handle pressure from working with a high volume of general public.
  • Ability to bend, push, and lift up to 70 pounds on a regular basis.
  • Must be eligible for a CBP seal and pass the criminal background check to obtain the airport ID.
  • Must be at least 18 years old.

Work Environment:

  • Works non-standard work hours, evenings, weekends, and holidays.

Competencies:

  1. Honest and Dependable.
  2. Committed.
  3. Teamwork.
  4. Innovation.
  5. Good Communication.
  6. Customer Service.


  • Sterling Heights, Michigan, United States Chicken Shack Full time

    We are seeking a talented individual to join our Chicken Shack family as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience.As a Customer Service Representative, you will be the face of our brand, and your interactions with customers will...


  • Sterling Heights, Michigan, United States Enterprise Full time

    Customer Assistance RepresentativeAt Enterprise, we're looking for a skilled Customer Assistance Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers, ensuring their rental needs are met, and resolving any issues that may arise.Key Responsibilities:Take...


  • Sterling Heights, Michigan, United States Luxury Bath Technologies Full time

    Job DescriptionCustomer Service RepresentativeLuxury Bath Technologies is a leading provider of custom bath remodeling solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service, responding to customer...


  • Sterling Heights, Michigan, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...


  • Sterling Heights, Michigan, United States SP+ Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our parking operations team, you will be responsible for ensuring a seamless parking experience for our customers.Key Responsibilities:Provide exceptional customer service to our...


  • Sterling Heights, Michigan, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need on their journeys.Key...


  • Sterling Heights, Michigan, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Sterling Heights, Michigan, United States Luxury Bath Technologies Full time

    Customer Service RepresentativeLuxury Bath Technologies is seeking a skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for delivering exceptional customer service to homeowners, setting up qualified appointments for free consultations, and confirming, rescheduling, and rehashing...


  • Sterling Heights, Michigan, United States Jackmont Hospitality Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Gatsby's Airport Restaurants in Dulles Airport. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming...


  • Sterling Heights, Michigan, United States MAXIMUS Consulting Services, Inc. Full time

    Job Title: Customer Service RepresentativeMaximus Consulting Services, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dulles International Airport.Job Summary:We are looking for a detail-oriented and organized individual to provide exceptional customer service to our clients. The successful candidate...


  • Sterling Heights, Michigan, United States Caliber Collision Centers Full time

    Job Summary:Caliber Collision Centers has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have 1+ years of experience in a customer-facing environment and possess effective verbal and written...


  • Sterling Heights, Michigan, United States Adam Smith - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.ResponsibilitiesEstablish and maintain...


  • Sterling Heights, Michigan, United States Jay Munj - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in providing exceptional service to our clients and helping them navigate their insurance needs.ResponsibilitiesBuild strong relationships with customers through...


  • Sterling Heights, Michigan, United States All Dry Services of Metro Detroit Full time

    Job DescriptionAt All Dry Services of Metro Detroit, we are seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for promoting our exceptional services and building strong relationships with our customers.About the Role:Provide exceptional customer...


  • Sterling Heights, Michigan, United States Public Storage Full time

    Join Our Team at Public StorageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assess customer storage needs and provide personalized...


  • Sterling Heights, Michigan, United States Marathon TS Full time

    Job OverviewMarathon TS is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our military population, responding to inquiries, and resolving issues in a fast-paced and dynamic environment.Key...


  • Sterling Heights, Michigan, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative to join our team. As a key member of our branch operations, you will provide exceptional customer service, support internal and external customers, and contribute to the success of our rental business.Key ResponsibilitiesProvide high-level customer service...


  • Sterling Heights, Michigan, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative to join our team. As a key member of our branch operations, you will provide exceptional customer service, support internal and external customers, and contribute to the success of our rental business.Key ResponsibilitiesProvide high-level customer service...


  • Sterling Heights, Michigan, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kroger. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and promoting a positive shopping experience for our...


  • Sterling Heights, Michigan, United States Jay Munj - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our dynamic team at Jay Munj - State Farm Agent. As a Customer Service Representative, you will play a vital role in helping our clients navigate their insurance needs and providing exceptional support throughout their journey.ResponsibilitiesCustomer Engagement: Forge...