Public Safety Dispatcher

2 weeks ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time
Job Summary:

As a Public Safety Call Taker, you will be responsible for operating a computer terminal, a multi-line telephone, including 9-1-1, or a switchboard, while maintaining written logs, records, and computer-aided dispatch (CAD) systems. You will receive, coordinate, and disseminate critical information from various sources. Additionally, you will perform vehicle registration, driver's license, stolen vehicle, and wanted person checks by accessing the criminal justice system. This role requires a high level of attention to detail and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Operate computer terminals, multi-line telephones, and switchboards to receive and respond to emergency calls
  • Maintain accurate and detailed records of calls, incidents, and responses
  • Coordinate and disseminate critical information to emergency responders and other stakeholders
  • Perform vehicle registration, driver's license, stolen vehicle, and wanted person checks using the criminal justice system
  • Work in a confined area with limited mobility and may be required to sit for extended periods
Requirements:
  • High School Diploma or equivalent
  • Ability to type a minimum of 40 words per minute
  • ACJIS Terminal Operator Certification within six months of hire and maintenance of certification throughout the assignment
  • Ability to work in a 24-hour/7-day emergency dispatcher center operation setting
Benefits:

The Arizona Department of Public Safety offers a comprehensive benefits package to eligible employees, including accrued vacation pay, sick days, 10 paid holidays per year, deferred compensation plan, top-ranked retirement plans, and affordable medical, dental, vision, life, and short- and long-term disability insurance plans.



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