Automotive Operations Manager

4 hours ago


Millsboro, Delaware, United States Preston Automotive Group Full time
Job Summary

We are seeking an experienced and skilled Automotive Operations Manager to oversee the daily operations of our shop, coordinate service dispatch, and ensure the efficient and timely completion of all service tasks.

Key Responsibilities:
  • Supervise and coordinate the activities of shop personnel to ensure efficient workflow and productivity.
  • Monitor and manage the progress of work orders, ensuring timely completion and adherence to quality standards.
  • Maintain accurate records of service requests, work orders, and inventory.
  • Communicate effectively with customers to provide updates on service status and address any concerns.
  • Ensure compliance with safety regulations and company policies.
  • Perform regular inspections of equipment and tools to ensure they are in good working condition.
  • Collaborate with other departments to optimize service delivery and customer satisfaction.
Requirements:
  • High school diploma or equivalent; technical or vocational training is a plus.
  • Proven experience in a shop foreman, service dispatcher, or service advisor role within the automotive industry.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in using dispatch and inventory management software.
  • Strong problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Valid driver's license with a clean driving record.
Preferred Qualifications:
  • Associate degree or higher in a related field.
  • Previous experience in a leadership role.
  • Knowledge of CDK preferred.


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