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Shift Manager
2 months ago
**Job Summary**
At Panera Bread, we are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of associates and ensuring that our customers receive exceptional service and a positive experience.
**Key Responsibilities:**
- Lead and manage a team of associates to achieve sales and customer satisfaction goals.
- Ensure that all store operations are running smoothly and efficiently, including inventory management, scheduling, and customer service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control store expenses, including labor costs and inventory levels.
- Provide coaching and feedback to associates to improve their performance and skills.
- Ensure that all store policies and procedures are followed, including health and safety protocols.
**Requirements:**
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 2 years of experience in a leadership role, preferably in the food service industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Strong problem-solving and analytical skills.
**What We Offer:**
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Flexible scheduling and work-life balance.
- Discounts on food and merchandise.
**About Panera Bread:**
At Panera Bread, we are committed to providing our customers with a positive and memorable experience. We believe in treating our customers with respect and kindness, and we strive to create a welcoming and inclusive environment in all of our stores.