Automotive Service Professional

6 days ago


Concord, North Carolina, United States Hendrick Automotive Group Full time
Job Overview

Hendrick Automotive Group, the nation's largest privately held automotive group, seeks dedicated and knowledgeable Service Advisors to deliver exceptional customer service and automotive care at Hendrick Volkswagen in Concord, NC.

Key Responsibilities
  • As the first point of contact for our clients, Service Advisors will guide customers through the maintenance and repair process, ensuring a seamless experience.
Requirements
  • A valid driver's license.
  • A college degree, high school diploma or equivalent.
  • Three years of Service Advisor experience in a dealership (Volkswagen or similar).
  • Prior experience advising customers on warranty protections, scheduling service appointments, providing estimates, and coordinating with parts/service departments.
  • Able to greet customers, establish rapport, and collaborate with technicians to ensure understanding of vehicle problems and timely repairs/maintenance.
Salary and Benefits

The estimated annual salary is $60,000-$120,000, based on performance. We offer rewarding pay plans, bonuses, and benefits including:

  • Rewarding performance-based pay plans and bonuses.
  • The Best Dealership Facilities in the Area.
  • 401(k) with Company Match.
  • Largest privately owned auto group in the country, GREAT career growth potential.
  • Paid Medical - NO COST Employee Healthcare and Prescription Plan.
  • Generous paid time off/vacation and sick days.
  • Basic Life Insurance.
  • NO COST Employee Assistance Program.
  • Paid Factory Training.
  • Comprehensive employee recognition/rewards programs.


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