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Customer Service Leader

2 months ago

Farmington, Maine, United States Hannaford Supermarkets Full time
{"title": "Customer Service Leader", "description": "Job Summary

Hannaford Supermarkets is seeking a Customer Service Leader to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Lead and motivate front-end and service desk/kiosk associates to provide excellent customer service.
  • Assign tasks and responsibilities to associates to ensure efficient store operations.
  • Monitor and maintain a clean and safe store environment.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Collaborate with store management to achieve sales and customer service goals.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or retail experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and leadership skills.
What We Offer

Hannaford Supermarkets offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates.

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