Hotel Guest Services Associate

3 weeks ago


Fort Worth, Texas, United States Palette Hotels Full time

Welcome to Palette Hotels LLC, where we strive to provide exceptional hospitality experiences for our guests. As a Hotel Guest Services Associate, you will play a vital role in ensuring our guests have a memorable stay. If you are passionate about delivering outstanding customer service and working as part of a high-performing team, we encourage you to apply.

Responsibilities:

  • Provide personalized guest service, addressing their needs and concerns in a prompt and professional manner
  • Assist with guest arrivals, departures, and room assignments
  • Process transactions, handle guest requests, and maintain accurate records

Requirements:

  • Previous customer-facing experience in hospitality industry; training provided
  • Excellent communication and interpersonal skills; ability to multitask and work under pressure
  • Basic math skills and accuracy with cash handling
  • Familiarity with hotel operations and front desk systems preferred

Compensation and Benefits:

Our competitive compensation package includes a base salary of $50,000 - $65,000 per year, plus opportunities for bonuses and career advancement. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) retirement plan with company match, and paid time off.



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