Night Auditor and Guest Experience Coordinator

3 days ago


Fort Worth, Texas, United States FOSSIL CREEK HOTEL LP Full time
About the Job

We are seeking a highly skilled Front Desk Agent to join our team at Fossil Creek Hotel LP. In this role, you will be responsible for managing front desk operations, responding to guest inquiries, and maintaining accurate records. The ideal candidate will possess excellent communication skills, a high level of professionalism, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Manage front desk operations, including checking in and out guests, handling room assignments, and resolving issues promptly.
  • Respond to guest inquiries and provide information about hotel services, amenities, and local attractions.
  • Maintain accurate records, including cash flows, registration cards, and reservation cards.
  • Collaborate with other departments to ensure seamless guest experiences.

Requirements:

  • A minimum of 6 months of hotel experience.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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