Customer Service Representative

1 month ago


Conway, Arkansas, United States Michaels Full time
Job Summary

Michaels is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering friendly customer service, helping customers shop our store, and finding what they're looking for. You will also be responsible for ensuring all customers receive a fast and friendly checkout experience.

Key Responsibilities
  • Help customers shop, locate products, and provide them with solutions
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production

Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings


  • Conway, Arkansas, United States Conway Regional Full time

    Job SummaryConway Regional seeks a skilled Customer Service Representative to join our team. As a key member of our PCN clinic, you will be responsible for scheduling patients for treatment, processing demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services.Key...


  • Conway, Arkansas, United States Workforce Connections, Arkansas Department of Commerce. Full time

    Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Workforce Connections, Arkansas Department of Commerce.Key Responsibilities:Provide exceptional customer service to clients and vendors via phone, email, and in-person interactions.Manage and maintain accurate records and data in our office...


  • Conway, Arkansas, United States ASAP Personnel Services Full time

    Maintain customer relationships by responding to inquiries in a timely manner. Ensure order entry accuracy in relation to items, quantities, and pricing. Support customer service teams by maintaining information and data integrity within customer platforms.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerMaintain accurate...


  • Conway, Arkansas, United States Absolute Storage Management Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Assistant Manager at Absolute Storage Management. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and driving sales growth.Key ResponsibilitiesAssist customers with renting units,...


  • Conway, Arkansas, United States Chris Crain Enterprises Full time

    Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Chris Crain Enterprises. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing our reception area, and performing a variety of administrative tasks.Key Responsibilities:Welcoming and directing...


  • Conway, Arkansas, United States Globe Life AIL - Karla Estrada Full time

    About Globe Life AIL - Karla EstradaWe operate in a niche within the life insurance sector that remains largely unknown to many. Our mission is to inform working-class individuals who seek our benefits through their local Unions and Veteran Organizations. We aim to provide clear and comprehensive explanations of the benefits they are entitled to, as well as...


  • Conway, Arkansas, United States Conway Regional Heath System Full time

    Job Title: Customer Service RepresentativeAt Conway Regional Health System, we are seeking a highly skilled Customer Service Representative to join our team in the Emergency Department. As a key member of our team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key Responsibilities:Directing...


  • Conway, Arkansas, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Greeting and assisting customers with selection of merchandise and answering questions about the store and products.Completing cash register...


  • Conway, Arkansas, United States Wingstop Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer service by:Acting as the face and voice of Wingstop to all guestsProviding authentic, positive, and genuine experiencesInteracting with guests by greeting them, answering the phone, taking and delivering ordersWhat We Offer:At...


  • Conway, Arkansas, United States Sam's Club Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Sam's Club. As a Customer Service Representative, you will play a vital role in ensuring our members have an exceptional shopping experience.Key ResponsibilitiesProvide exceptional customer service to members across the club, answering any questions they may have.Maintain...


  • Conway, Arkansas, United States Hideaway Pizza Full time

    Job OverviewAt Hideaway Pizza, we're passionate about delivering exceptional experiences for our guests. As a Support Team Member, you'll play a vital role in creating a warm and inviting atmosphere, ensuring every guest feels valued and cared for.Key ResponsibilitiesEmbody the Hideaway Way, providing genuine hospitality and service excellence to every...


  • Conway, Arkansas, United States Carolina Energy Conservation Full time

    Company OverviewCarolina Energy Conservation is a leading energy conservation company specializing in performance home insulation services since 2009. We've built our reputation on superior workmanship and the highest levels of customer satisfaction.We strive to be an employer of choice, offering a supportive family environment, opportunities to give back to...


  • Conway, Arkansas, United States Rebecca Gibson - State Farm Agent Full time

    Join a dynamic team of professionals at Rebecca Gibson - State Farm Agent as a Customer Experience Ambassador. This exciting role offers a competitive salary, plus the opportunity to earn a bonus, and a range of benefits including paid time off, health benefits, and opportunities for growth and advancement.About UsAt Rebecca Gibson - State Farm Agent, we...


  • Conway, Arkansas, United States AdaptHealth LLC Full time

    OverviewAt AdaptHealth LLC, we empower patients to live their best lives by providing full-service home medical equipment products and services.About the JobWe are seeking a Patient Support Representative to join our team. As a key member of our customer support team, you will play a vital role in ensuring our patients receive exceptional service and...


  • Conway, Arkansas, United States Blue Sky Hospitality Solutions Full time

    Job Title: Guest Services RepresentativeAt Blue Sky Hospitality Solutions, we are seeking a highly motivated and customer-focused Guest Services Representative to join our team.Job Summary:The Guest Services Representative is responsible for providing exceptional guest experiences from arrival to departure. This includes assisting with registration,...


  • Conway, Arkansas, United States Profile Subaru Full time

    Job OverviewProfile Subaru is seeking a highly skilled and customer-focused Service Advisor to join our team. As a key member of our service department, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Oversee repair orders and service drive operations to ensure seamless customer...


  • Conway, Arkansas, United States Honda World of Conway Full time

    Job Title: Lube TechnicianWe are seeking a skilled Lube Technician to join our team at Honda World of Conway. As a Lube Technician, you will be responsible for maintaining, inspecting, and repairing vehicles within our service bay.Key Responsibilities:Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in...


  • Conway, Arkansas, United States Rebecca Gibson - State Farm Agent Full time

    ROLE OPPORTUNITY:As a vital member of the Rebecca Gibson - State Farm Agent team, you will play a key role in our daily business operations and customers' success. You will grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively...


  • Conway, Arkansas, United States Citizens Full time

    Customer-Centric Bank Teller OpportunityWe are seeking a highly motivated and customer-focused part-time Teller to join our team at Citizens Bank. As a Teller, you will play a vital role in delivering exceptional customer experiences, helping customers achieve their financial goals, and supporting the growth of our business.Salary: $17.00 - $20.32 per hour...

  • Service Advisor

    1 month ago


    Conway, Arkansas, United States Crain Automotive Team Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at the Crain Automotive Team. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Provide accurate and timely information to customers regarding...