Account Representative

1 month ago


Conway, Arkansas, United States Rebecca Gibson - State Farm Agent Full time
ROLE OPPORTUNITY:
As a vital member of the Rebecca Gibson - State Farm Agent team, you will play a key role in our daily business operations and customers' success. You will grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Provide excellent customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships through effective communication and relationship-building skills.
QUALIFICATIONS:
  • Experience in sales, customer service, or a related field is preferred.
  • Experience managing client relationships and providing exceptional customer service is preferred.
  • Interest in marketing products and services based on customer needs and preferences.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Dedication to providing exceptional customer service and building strong relationships.
BENEFITS:
  • Paid time off, including holidays and personal/sick days.
  • Competitive salary and commission/bonus structure.
  • Health benefits and opportunities for growth and advancement within the agency.

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