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Healthcare Administrative Coordinator

2 months ago

Warminster, United States Excelsia Injury Care Full time
About Our Organization

At Excelsia Injury Care, we specialize in providing management services to a variety of healthcare entities across multiple states, delivering top-notch integrated healthcare solutions for individuals experiencing neuro-musculoskeletal injuries. The healthcare organizations we oversee are recognized for their comprehensive office-based rehabilitation and diagnostic services, as well as surgical and pain management treatments, all administered by dedicated and proficient professionals who guide each patient from assessment through recovery to ensure optimal outcomes. Our managed healthcare providers excel in delivering care for personal injury and workers' compensation cases, boasting a solid history of helping patients regain their highest level of activity promptly. We are committed to offering highly efficient and timely services while adhering to all relevant legal, regulatory, and ethical standards, demonstrating our dedication to integrity. We aim to be responsible corporate citizens, incorporating ESG (environmental, social, and governance) principles into our business practices. Our mission is to enhance the healthcare companies we support, along with all our employees and the communities we serve.

Key Responsibilities

Surgical Coordination (50%)
  • Manage the scheduling of surgical procedures
  • Respond to phone inquiries in a professional and courteous manner
  • Accurately complete post-operative data entry in a timely fashion
  • Record surgical charges daily in accordance with established protocols
  • Prepare and distribute the daily surgical schedule as required
  • Ensure effective coordination with hospitals, surgical centers, and internal teams for any special surgical requirements
  • Perform additional tasks as assigned
Administrative Assistance (50%)
  • Maintain departmental filing systems
  • Sort and distribute incoming and outgoing correspondence
  • Procure office supplies as needed
  • Compile and publish an accurate daily call list
  • Provide clerical support functions, including maintaining departmental records, preparing documents and correspondence, organizing inventory of supplies, and designing forms and graphs
  • Assist with chart documentation
  • Support patient scheduling, registration, insurance verifications, and obtaining necessary authorizations or referrals for appointments
  • Perform additional tasks as assigned
Essential Qualifications
  • High school diploma or GED equivalent
  • 2-3 years of experience in a medical office or similar environment, with computer proficiency preferred
  • Familiarity with medical terminology and understanding of medical diagnostic procedures, as well as healthcare billing and authorization processes
  • Prior experience in insurance verification and scheduling is essential
  • General office skills: scheduling, telephone etiquette, typing, business acumen, organization, time management, customer service, verbal communication, PC proficiency, and reporting capabilities
  • Knowledge of HIPAA and confidentiality regulations
  • Strong organizational skills and attention to detail
  • Minimum of 1 year as a medical receptionist is required
  • Computer skills: proficiency in Excel, Word, and Windows; 1 year of experience required
Preferred Skills and Competencies
  • Ability to manage multiple tasks and responsibilities effectively
  • Strong telephone and computer skills
  • Skillful and tactful in patient management
  • Excellent communication and organizational abilities
  • Understanding of medical office operations
  • Ability to interact effectively with physicians, patients, and colleagues
  • Capability to triage patients and take basic vital signs (blood pressure, pulse, respiration)
  • Self-motivated with strong interpersonal communication skills
Physical and Mental Requirements

This role necessitates extended periods of sitting and phone work, along with repetitive motions such as bending, stooping, twisting, walking, standing, reaching overhead, and pushing or pulling. Manual dexterity is essential, as is the ability to focus on details amidst a busy environment. The position may require lifting up to 20 pounds.

Diversity Commitment

Excelsia Injury Care is an equal opportunity employer. We uphold a policy of non-discrimination and equal opportunity for all employees and qualified applicants, irrespective of race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state, or local laws.