Healthcare Provider Liaison

4 weeks ago


Worcester, Massachusetts, United States Fallon Community Health Plan Full time

Key Responsibilities:

Respond to inquiries and requests from healthcare providers regarding Fallon Community Health Plan products and services.

Understand and communicate policy and procedure information to resolve operational concerns and complaints.

Collaborate with internal teams to provide effective support and resolution to provider inquiries.

Requirements:

Strong communication and problem-solving skills to effectively resolve provider concerns.

Ability to understand and communicate complex policy and procedure information.

Collaborative mindset to work with internal teams to provide effective support.


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