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IT Support Specialist
2 months ago
Position: IT Support Specialist
Compensation: $18.00/HR W2
Work Schedule: Monday-Friday, 8am-4:30pm
Employment Type: Contract-to-Hire
Role Summary
This position is for a highly self-sufficient and driven technician, focusing on providing exceptional support.
Key Responsibilities:
- Diagnose, repair, and maintain PCs, laptops, monitors, printers, and related hardware.
- Analyze and troubleshoot software issues and computer peripherals, ensuring proper setup and configuration of all hardware.
- Manage asset inventory, including installation, relocation, and updates. Large-scale IMAC events are anticipated for printer migration and PC upgrades.
- Ensure all support tickets requiring follow-up actions receive the necessary attention.
- Engage in face-to-face interactions to deliver technical assistance to end users at their locations.
- Backup and secure end-user data.
- Contribute to the development and documentation of process improvements. Collaborate with colleagues to resolve technical issues faced by end users.
- Support the Site Leader in executing established procedures and handling escalations.
- Experience in a corporate environment is preferred.
Murtech Staffing & Solutions is a National Staffing Services Company committed to addressing the unique staffing needs of our clients. Our core values—Integrity, Passion, and Work Ethic—guide our approach to providing professional career development for both our employees and candidates.