Banquet Operations Manager

7 days ago

Montville, Ohio, United States Mohegan Sun Full time
Banquet Lead Job Description

At Mohegan Sun, we are seeking a highly skilled and experienced Banquet Lead to join our team. As a key member of our Banquet Department, you will be responsible for overseeing the service of designated functions in specific areas within the banquet department and Arena as assigned.

Key Responsibilities:
  • Supervise the service of designated functions and ensure all BEO event needs are met or exceeded.
  • Manage all daily activities of server, bartender, barback, housemen hourly positions, including event assignments and execution.
  • Ensure all banquet equipment and inventories are ordered and maintained, including the upkeep of all banquet areas.
  • Assist the Banquet & Conventions Shift Managers in daily responsibilities.
  • Ensure strong communication with Kitchen, Stewarding, Convention Services Managers, and Banquets Management Team.
Secondary Responsibilities:
  • Conduct pre-shift meetings with staff.
  • Interact one-on-one with clients or contacts for groups or events.
  • Follow departmental sanitation and safety techniques.
  • Maintain a safe and sanitary work area.
  • Knowledge of food menus and ingredients.
Competencies:
  • Strong written and verbal communication skills.
  • Knowledge of food menus and ingredients.
  • Basic knowledge of spirits, beer, wine, glassware, garnishes, and all beverage service techniques.
  • Knowledge of Ballroom, Convention Center, storeroom locations, and various catering areas throughout the casino.
Requirements:
  • Five years of banquet supervisory experience in a high-volume, fast-paced environment.
  • Thorough knowledge of state liquor laws, proper identification procedures, shut-offs, and refusal of service.
  • Proficient with Microsoft Office, Word, Excel, and Outlook.

This is a challenging and rewarding role that requires a high level of attention to detail, strong communication skills, and the ability to work independently with minimal supervision. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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