Technical Consultant Professional

3 weeks ago


New York, New York, United States Philips Full time

Role Overview

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We are seeking a highly skilled Technical Consultant to join our team in NYC Metro, Long Island. As a Technical Consultant, you will be responsible for providing technical expertise and support to customers in the installation, implementation, service, testing, and troubleshooting of complex solutions on IT networks.

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Your Key Responsibilities

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  • Provide technical recommendations that best suit the environment based on customer requirements.">
  • Support the transition from a break-fix operating model to a customer-solutions-focused operating model.">
  • Drive continuous improvement of implementation methodology and service offerings.">
  • Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources.">
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About You

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To succeed in this role, you should have 1+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.

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You must also have network configuration and/or troubleshooting experience, and hold the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 4 months from beginning of employment). A bachelor's degree in computer science, electronics, biomedical, or other related disciplines, or an equivalent combination of education and experience, is also required.

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The Opportunity

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This is a field role, requiring travel across the specified geography. The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be required.

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About Philips

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We are a health technology company committed to improving the lives of others through innovation and collaboration. At Philips, we believe that every human matters, and we strive to provide quality healthcare to all.

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Compensation and Benefits

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The hourly pay range for this position in NY is $32.16 to $55.13, plus overtime eligible. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.

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In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives, may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.



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