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IT Support Specialist
2 months ago
We are seeking a skilled IT Support Specialist to join our team at Planet Technology. As a key member of our IT department, you will provide technical support and assistance to our users, ensuring they have a seamless experience with our technology infrastructure.
Key Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network issues
- Assist with inventory management and maintenance of our technology assets
- Collaborate with the IT team to resolve complex technical issues
- Develop and maintain documentation for technical procedures and processes
Requirements:
- 1-3 years of experience in a technical support role
- Experience with JAMF, Active Directory, Mac OS, and general troubleshooting skills
- Good customer service abilities, particularly in a customer-facing role
- Prior education experience
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package