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Retail Sales Associate

2 months ago

West Chester, Pennsylvania, United States Stbank Full time

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Stbank. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and meeting sales goals in a fast-paced retail environment.

Key Responsibilities

• Provide exceptional customer service to customers, responding to their needs and resolving issues in a timely and professional manner.

• Meet and exceed sales goals by promoting and selling bank products and services to customers.

• Utilize computer inquiry systems and product knowledge to operate a customer service window efficiently and accurately.

• Process transactions, including deposits, withdrawals, and loan payments, while maintaining a high level of accuracy and attention to detail.

• Develop and maintain customer relationships, identifying and recommending products and services that meet their needs.

• Participate in branch sales call campaigns and perform outbound calls to grow existing customer relationships and gain new customers.

Requirements

• High school diploma or equivalent required; 2-5 years of general and specialized experience preferred.

• Successful completion of the retail training program, including CSR and RSA training programs.

• Strong communication and interpersonal skills, with the ability to work independently and as part of a team.

• Ability to lift up to 10 lbs. and stand for 2 hours per day.

Physical Demands

• Operates a keypad device 70% of the day; operates electronic equipment 10% of the day; operates office equipment 10% of the day.

• Standing is required 2 hours per day in a straight position; sitting is required 5 hours per day in a leaning position.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer

Stbank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.