Retail Sales Associate
7 days ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide excellent customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
- Support and promote credit and loyalty programs to customers.
- Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store.
- Initiate and participate in store recovery as needed to maintain a clean and organized store environment.
- Adhere to all labor laws, policies, and procedures, including those related to safety and security.
- Excellent customer service skills and ability to work effectively with customers and colleagues.
- Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
- Strong communication and organizational skills, with attention to detail and ability to multitask.
- Ability to lift heavy objects with or without reasonable accommodation.
- Previous retail experience preferred, but not required.
Marshalls offers a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Eligibility for additional benefits, including 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance, may vary based on service or hours requirements.
Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone feels valued and empowered to succeed.
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